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Shri Uday A Kaole
Chairman-cum-Managing Director

Company Info
  • Mahanadi Coalfields Limited
    (A Miniratna Subsidiary Company of Coal India Limited)
  • GSTIN:21AABCM5188P1Z3
  • CIN:U10102OR1992GOI003038
  • Jagriti Vihar, Burla, Sambalpur--768020, Odisha

Quality Control Department

Quality Control Department

Brief Introduction

Shri N K Parashar


HOD/ General Manager(Quality Control)
E-mail : gm-qc.mcl@coalindia.in

Brief Introduction

Introduction

Quality Control Department, MCL monitors the Quality Assuranceand Quality Management(supply of sized coal & declared grade coal to consumers)to achievemaximumconsumer satisfaction. It functions under DT(OP), MCL.

About Quality Control

Quality control (QC) is the act of overseeing all activities and tasks needed to maintain a desired level of quality assurance. It includes formation of policies and implementation for quality assurance to consumers and other measures for perpetual improvement.

Our Commitment

MCL is committed to providing assured grade and size of coal to consumers.

Activities
  • Coal Grade Declaration: -QC dept. coordinates with all MCL areas and CCO for Annual grade declaration/interim revisions of grade of coal seams & dispatch points.The grade is declared by nominated owner, MCL.
  • Tripartite Agreements: -To ensure transparency in grade of coal dispatch to consumers, Tripartite Agreements are signed between MCL, Coal Company and Third Party Agency for coal sampling. (It includes collection, preparation, and analysis of coal samples at loading end by third party agencies.)
  • In addition to this, QC dept., ensures availability of infrastructure at all areas which includes sample collection, preparation equipment and 9 NABL accredited laboratories.
  • SAP: -To monitor entry of third party and referee results and initiation for issuance of Credit/ Debit notes to consumers on account of grade variation. It iscurrently being done through SAP-ERP software which ensures transparency and accuracy in financial transactions.
  • Grade Reconciliation: -Monitoring of Online Quality/Grade Reconciliation is being done through Online Reconciliation portal.Difference between Consumer coal grade reports and Third Party Agency coal grade reports are settled by online and offline mode.
  • Grievance Redressal: - Consumers’ grievances are well redressed through online and offline mode.
  • Frequent inspection of Railway sidings, coal stocks, coal faces etc., for ensuring dispatch of proper grade and size of coal to consumers.
  • Continuous sensitization programs on ‘Coal Quality Improvement’ involving grass root employees, such as Surface Miner Operators, Pay loader Operators, Over men, Mining Sirdards, other personnel involved in Sampling, Technical Inspectors, Shift Incharges, Coal Incharges, Dispatch Officers, Siding Incharges, etc. for ensuring dispatch of proper grade and size of coal to consumers.

Awards
  • 1st Prize in Coal Minister’s Award 2021-22 for Coal Companies on Quality front.
  • 1st Prize in Corporate Award for Quality Awareness for FY 2020-21.
Manpower
No. of #
Executives

7

MCL HQ-6 executives

MCL Liasoning Office, Paradip Port-1 executive
Monthly Rated

6

MCL HQ-5

MCL Liasoning Office, Paradip Port-1
Daily Rated 1

Achievements

Sl. No. Particulars
1
    Growth in Sampled Quantity: Achieved a 3% growth in total sampled quantity in FY 24-25 compared to FY 23-24.
2
    Quality Coal Dispatch: Recorded a 6% increase in total quantity dispatched at the same or above declared grade in FY 24-25 compared to FY 23-24.
3
    Grade Reconciliation: Attained 100% grade reconciliation, ensuring transparency and fairness in business operations.
4
    Quality Compliance: Successfully sized 100% of coal dispatch, with 98% produced as  (-)100mm by surface miners, reinforcing our commitment to Coal India Limited's (CIL) mission.
5
    Consumer Compensation & Settlements: Implemented SAP/ERP-based compensation mechanisms for excess surface moisture, oversized stones, and settlement of unsampled cases—providing long-awaited consumer relief.
6
    Prestigious Awards & Recognitions:
      • 1st Prize in Coal Minister’s Award (2021-22) for excellence in coal quality.
      • 1st Prize in Corporate Performance Award during Coal India Limited’s 47th Foundation Day Celebration (2021).
7
    MOU Achievements: Maintained 100% achievement in MOU targets for the consecutive years FY 21-22, 22-23, 23-24, and 24-25.
8
    Grade Conformity: Achieved consistent grade conformity in sampled quantity:
      • FY 21-22: 80%
      • FY 22-23: 83%
      • FY 23-24: 84%
      • FY 24-25: 83%
9
    Advanced Coal Analysis Capabilities: Established 9 NABL Accredited Coal Analysis Laboratories for precise internal coal sampling analysis.
10
    Consumer Satisfaction: Reduced the number of consumer complaints in FY 24-25 compared to FY 23-24—an outcome of stringent Quality Assurance and Compliance measures.
11 Digital Transformation in Coal Sampling: Initiated ERP-based coal sampling data management (including MCL lab results, third-party sampling, and referee results) from June 2021 onwards, ensuring seamless credit/debit note processing.
12
    Grade Consistency: Ensured that the weighted average grade of dispatched coal aligns with the weighted average declared grade, thus ensuring quality assurance.

HEMM Detaills

Manpower Detaills

Employees Information

List of Employees with Contact Details
Discipline Name Designation Email-ID

Mining

N K Parashar

HOD

gm-qc.mcl@coalindia.in

Mining

Asesha Ku Das

Sr. Manager (Mining)

asesha.das@coalindia.in

Mining

Manas Ku Sahoo

Sr. Manager (Mining)

mksahoo@coalindia.in

Mining

Shibshankar Bhoi

Manager (Mining)

shibshankar.bhoi@coalindia.in

Mining

Pankaj Kumar Rout

Manager (Mining)

pkrout@coalindia.in

Mining

Abhijeet Dutta

Manager (Mining)

abhijeet-dutta.mcl@coalindia.in

Mining

Samir Kumar Sahoo

Dy Manager (Mining) /
Liasoning Officer (Paradip Port Trust)

samir.sahoo74@coalindia.in

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